DigiPuls
Practice space — nothing here is saved.

D4 — User support

Model Lyceum (practice school) · Digital Development Plan

Now: 0 — Below floor · Target: 2 — Initial coordination · Advance

What reaching this level asks of the school

These requirements come from the instrument’s progression model and are general on purpose. How this school meets them is what the initiatives below describe.

level 2 — Initial coordination

Leadership provides a minimal level of IT user support, and teachers are aware of it.

What level 0 asked, for comparison

Staff or students experiencing IT problems have no recourse of any kind — not even informal self-help.

What this parameter aims at

Intent

Initiatives

What the school will actually do. A parameter can carry as many initiatives as it needs; each one names who does it, who oversees it, when, and how success is measured.

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